개인정보 처리방침
최종 업데이트: 2026년 5월
Current notice: supported markets, scans, meal photos, receipts, and AI improvement
Forkin is prepared for users in the EEA, United Kingdom, Switzerland, United States, Canada, Australia, New Zealand, Brazil, Mexico, Japan, South Korea, Singapore, Hong Kong, Taiwan, Israel, Chile, Colombia, Argentina, Peru, and South Africa. For Quebec users, the complete French version of this policy and the Terms must be available through the same digital flow before paid launch in Quebec.
Effective 18 June 2026, Forkin keeps account-linked AI-scan photos, meal-scan photos, price-tag photos, receipt photos, extracted receipt line items, and related scan metadata while your account is active. We use this data to operate Forkin, improve our own recognition, matching, price extraction, anti-fraud, and portion-estimation systems, and maintain account safety.
We do not sell this data, use it for targeted advertising, or provide it to third parties to train their general-purpose AI models. You can opt out of photo-based recognition improvement in the app under Settings - Privacy & Data - Help improve recognition. Account deletion deletes account-linked scan, meal, receipt, and body-progress upload files from Forkin storage, subject only to narrow legal/security logs described in this policy.
See our international privacy and supported markets notice. If this notice conflicts with an older embedded Termly clause below, this current notice controls until the embedded policy text is refreshed.
PRIVACY POLICY
Last updated June 26, 2026
This Privacy Notice for EUTOPIX LABS PROSTA SPÓŁKA AKCYJNA (doing business as Forkin) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://forkin.io or any website of ours that links to this Privacy Notice
- Download and use our mobile application (Forkin), or any other application of ours that links to this Privacy Notice
- Use Forkin. Forkin is a food and product scanning app offering nutritional ratings (the Forkin Score), environmental impact data, recipes, meal planning, shopping lists, and recall alerts. Operated by Eutopix Labs Prosta Spółka Akcyjna (P.S.A.), registered in Poland.
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@forkin.io.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting https://forkin.io/privacy-request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- names
- email addresses
- usernames
- passwords
- billing addresses
- contact preferences
- contact or authentication data
- dietary preferences and restrictions
- food allergies and intolerances
- health and nutrition data
- device location (approximate, country/region level)
- food and product scan history
- user-generated content (photos, recipes, reviews)
- device information (model, os version, app version)
- crash reports and error logs
- app usage and interaction data
- language and display preferences
- profile photo (user-uploaded)
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- health data
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe, Apple (App Store) and Google (Play Store). You may find their privacy notice link(s) here: https://stripe.com/privacy, https://www.apple.com/legal/privacy/ and https://policies.google.com/privacy.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
- Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, microphone, storage, photos / photo library / storage, push notifications, location services / gps, motion sensors / sensor data, health (healthkit), and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice: https://forkin.io/cookies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process the personal information for the following purposes listed below. We may also process your information for other purposes only with your prior explicit consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Analyze how our Services are used so we can improve them to engage and retain users
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can improve user experience
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
- We may disclose de-identified information for approved research or statistics projects, subject to ethics oversight and confidentiality commitments
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The third parties we may share personal information with are as follows:
- AI Service Providers
Scaleway
- Allow Users to Connect to Their Third-Party Accounts
Google account and Apple account
- Cloud Computing Services
Hetzner, NexGen Cloud (Hyperstack) and DataCrunch (Verda)
- Communicate and Chat with Users
Brevo and Scaleway
- Functionality and Infrastructure Optimization
Termly.io, Bunny.net and Soverin
- Invoice and Billing
Stripe, RevenueCat, Apple and Google
- User Account Registration and Authentication
Google Sign-In and Apple Sign-In
- Web and Mobile Analytics
PostHog
- Website Hosting
Hetzner
- Website Performance Monitoring
Sentry
- Push Notifications
Expo
We also may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://forkin.io/cookies.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.
Use of AI Technologies
We provide the AI Products through third-party service providers ("AI Service Providers"), including Scaleway. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products for purposes outlined in "WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?" You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
- Product/barcode recognition
- Personalized recommendations
- Nutrition analysis
- Content generation
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process, giving you peace of mind about your data's safety.
How to Opt Out
We believe in giving you the power to decide how your data is used. To opt out, you can:
- Log in to your account settings and update your user account
- Contact us using the contact information provided
- Email privacy@forkin.io to request that your data be excluded from AI-based processing and personalization.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.Our servers are located in Germany, Netherlands, Slovenia, Finland, United States, France, Poland, Ireland and Iceland. Regardless of your location, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), including facilities in Germany, Netherlands, Slovenia, Finland, United States, France, Poland, Ireland, Iceland, and other countries.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
9. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
10. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
11. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction.We do not knowingly collect, solicit data from, or market to children under 18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or the equivalent age as specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 or the equivalent age as specified by law in your jurisdiction, please contact us at privacy@forkin.io.
12. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If a decision that produces legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
- Submit a deletion request via the in-app settings under Account → Delete Account, or by emailing privacy@forkin.io.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For further information, please see our Cookie Notice: https://forkin.io/cookies.
If you have questions or comments about your privacy rights, you may email us at privacy@forkin.io.
13. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
Global Privacy Control: We recognize and honor Global Privacy Control (GPC) signals. If you use a browser or extension that supports GPC, we will treat this as a valid request to opt out of the sale or sharing of your personal information for targeted advertising purposes under applicable state privacy laws, including the California Consumer Privacy Act (CCPA). When we detect a GPC signal from your browser, we will automatically apply your opt-out preference without requiring you to take any additional action. For more information about GPC and how to enable it, visit globalprivacycontrol.org.
14. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?"| Category | Examples | Collected |
|---|---|---|
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | NO |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | NO |
C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
G. Geolocation data | Device location | NO |
H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
J. Education Information | Student records and directory information | NO |
K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
| L. Sensitive personal Information | Account login information, health data, religious or philosophical beliefs and personal data from a known child | YES |
We only collect sensitive personal information, as defined by applicable privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
- Category H - As long as the user has an account with us
- Category L - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"How We Use and Share Personal Information
Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
- Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
- Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting https://forkin.io/privacy-request, by emailing us at privacy@forkin.io, by visiting https://forkin.io/privacy-request, or by referring to the contact details at the bottom of this document.We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@forkin.io. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"15. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner.
Republic of South Africa
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:
General enquiries: enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
16. RECIPIENTS OF YOUR PERSONAL DATA (SUB-PROCESSORS)
A full, current list of our sub-processors — including each one's role, country, and the transfer safeguard that applies — is published at https://forkin.io/privacy/sub-processors and forms part of this Privacy Policy.17. BODY PROGRESS PHOTOS — SENSITIVE DATA, ENCRYPTED AT REST
If you use the body-progress feature, you may store progress photos. We treat these as special-category (health) data under Article 9 GDPR and store them only after your separate explicit consent (Art. 9(2)(a)); you can withdraw it any time in Settings → Body Progress and delete individual photos immediately. Each photo is encrypted with AES-256-GCM on our server before storage; the per-photo key is wrapped by a master key managed by Scaleway Key Manager (Paris/Warsaw). Even in a storage breach, the raw bytes cannot be decrypted without both the per-photo key (in our database) and the Scaleway-managed master key. We do not use end-to-end encryption — a deliberate choice that lets us render a coach view you explicitly invite and honour erasure by cryptographic shredding. Body photos are private by default; we never use them for advertising, never share them with third parties for their own purposes, and never use them to train AI models.18. HEALTH PLATFORM SYNC (OPTIONAL)
If you enable health sync, Forkin can exchange data with Apple HealthKit (iOS) or Google Health Connect (Android): we write the nutrition you log and read/write your body weight, and (if you opt in) read active-energy data to refine your calorie estimate. This happens on your device, under Apple's or Google's own health-data terms and the OS permission you grant. We treat any health values stored in your Forkin account as Article 9 data under the explicit-consent and retention rules above. You can revoke the permission anytime in your device settings.19. AI SCANS, MEAL SCANS, RECEIPTS, AND RECOGNITION IMPROVEMENT
AI-scan photos, meal-scan photos, price-tag photos, and receipt photos you upload to Forkin are stored on our servers linked to your account for as long as your account is active. Purposes. We use these photos and any data extracted from them (such as extracted receipt line items and related scan metadata) for the following purposes: (1) delivering the scanning, meal-log, receipt-parsing, and nutrition features you request; (2) improving Forkin's own product- and food-recognition, matching, price-extraction, portion-estimation, and anti-fraud systems; and (3) maintaining service safety and quality. We also compute and store visual embeddings (numerical feature vectors) derived from these photos for the same purposes. Legal basis. Feature delivery and service operation are necessary for the performance of our contract with you (Article 6(1)(b) GDPR) or are based on our legitimate interests in operating a reliable service (Article 6(1)(f) GDPR). Using your photos to improve Forkin's own recognition systems is based on our legitimate interests in providing accurate scanning results (Article 6(1)(f) GDPR), balanced against your right to object. Where photos relate to health or dietary matters that constitute special-category data under Article 9 GDPR, we rely on your explicit consent (Article 9(2)(a) GDPR). Opt-out of recognition improvement. You can object to your photos being used to improve Forkin's recognition models at any time in Settings → Privacy & Data → Help improve recognition. Opting out does not affect the scanning features themselves or any contributor rewards you may receive. No sale, no targeted advertising, no third-party AI training. We do not sell your photos or data extracted from them. We do not use them for targeted advertising. We do not provide them to third parties to train their general-purpose AI models. Body-progress photos and special-category data. Body-progress photos and any other special-category data under Article 9 GDPR are never used to train or improve any recognition or machine-learning model. They are kept encrypted and entirely outside our recognition and training pipelines. Public catalogue contributions. Approved product photos or other content you contribute to the shared Forkin catalogue may be anonymised rather than deleted when you close your account, to preserve the integrity of the public catalogue record. Deletion and export. When you delete your account, account-linked AI-scan, meal-scan, price-tag, and receipt photos and their associated metadata are deleted from Forkin's active storage, subject only to limited retention for legal-obligation, security-log, and backup purposes described in the retention-periods section below. Data exports include the personal upload metadata associated with your account. On devices with LiDAR sensors, the meal scanner also captures a short depth/spatial scan of your meal — a depth map and camera measurements. This is environmental-scan data of the plate and its immediate surroundings; it is not biometric data and is not used to identify you. We retain it to improve our portion-estimation models. Our legal basis is our legitimate interest (Article 6(1)(f) GDPR), and you can switch it off at any time in Settings → Privacy → Photo improvement (the same control that governs photo-based model improvement). It is processed in the EEA/EU and excluded from advertising, sale, and third-party general-purpose AI training, and is erased when you delete your account.20. HOW LONG WE KEEP YOUR DATA (RETENTION PERIODS)
We keep personal data only as long as necessary for the purposes described in this policy, and apply the following retention periods: - Account data (email, profile): while your account is active; erased within 30 days of a deletion request. - Inactive accounts: accounts remain until deleted by the user; we may contact long-inactive accounts before any future cleanup. - Scan history, pantry, recipes: while your account is active; deleted on account closure. - Dietary preferences, diet goal, body metrics (special-category data): until you withdraw consent (erased within 7 days) or delete your account. - Body-progress photos: until you delete the photo or your account. - AI-scan photos, meal-scan photos, price-tag photos, and receipt photos: retained while your account is active and linked to your account; deleted when you close your account (subject to backup and legal-log exceptions described below). - Extracted receipt line items and scan metadata: retained while your account is active; deleted on account closure. - Price-tag proof photos: retained for as long as the price record they evidence is live, as anti-fraud and dispute evidence (legitimate interest, Art. 6(1)(f)); deleted with the price record. - Product photos you contribute to the catalogue: retained as part of the product database; permanently unlinked from your account (anonymised) if you delete your account — see the Terms, "Content you create". - Crash reports (Sentry): 90 days. - Product analytics (PostHog): 13 months. We also analyse usage data we already hold — such as how often features are used and where people get stuck — in aggregate, to understand and improve the service. Our legal basis for this internal analysis is our legitimate interest (Article 6(1)(f) GDPR); the results are aggregate statistics that do not identify you, and we never sell this data or use it for advertising. You can object at any time in Settings → Privacy & Data → Usage analytics, which also turns off product analytics. - Subscription & payment (accounting) records: 5 years from the end of the financial year (Polish Accounting Act Art. 74 + Tax Ordinance Art. 70) — legal-obligation retention that overrides erasure requests. - DSA notices & Statements of Reasons: 5 years. - Server access logs: 90 days, then anonymised (last IP octet zeroed). - Consent audit log: while account is active + 3 years (Art. 7(1)). - Database backups: 90 days.21. DIETARY, ALLERGEN AND DIET-GOAL DATA AS SPECIAL-CATEGORY DATA (ARTICLE 9 GDPR)
If you set dietary preferences (e.g. vegan, vegetarian, halal, kosher), allergen flags, or a diet goal, we treat this as special-category data under Article 9 GDPR (it may reveal philosophical or religious beliefs or a health condition — CJEU Case C-184/20). Our legal basis is your explicit consent under Article 9(2)(a) GDPR, recorded separately and withdrawable at any time in Settings; on withdrawal we erase the related fields within 7 days. We never share it with advertising networks or data brokers and never use it to train external AI models.22. VOICE AND AUDIO DATA — CCPA/CPRA CATEGORY H DISCLOSURE
When you use voice features (such as recipe-from-audio, voice meal logging, or voice commands), Forkin processes your voice recording solely to fulfil the feature you requested (one-shot transcription). The audio recording is processed in real time and is not retained beyond what is strictly necessary to complete the requested action. Forkin does not sell your audio data, does not share it with third parties for cross-context behavioural advertising, and does not use it for advertising purposes of any kind. This disclosure applies to CCPA/CPRA Category H (audio, electronic, sensory, or similar information). For details of our audio processing sub-processors and transfer safeguards, see our sub-processor list at https://forkin.io/privacy/sub-processors.23. CONSUMER HEALTH DATA — US RESIDENTS (WASHINGTON MY HEALTH MY DATA ACT AND NEVADA SB370)
For residents of the United States, certain information we process — including your dietary preferences and allergens, diet goal, body metrics and measurements, food-diary nutrition data, and any data you connect from Apple Health or Google Health Connect — is 'consumer health data' under laws such as Washington's My Health My Data Act and Nevada SB370. We collect it only with your opt-in consent, use it only to provide the features you request, and we do not sell it or share it for advertising. You may access, withdraw consent for, and delete this data. See our standalone Consumer Health Data Privacy Policy at https://forkin.io/consumer-health-data. We record approximate or precise device location only to show nearby stores and prices; we do not use location to identify, infer or record any attempt to acquire or receive health services or supplies, and we do not treat or derive it as consumer health data. We do not use geofencing around any health-care facility.24. CANADA — TRANSBORDER DATA FLOWS (PIPEDA)
If you are located in Canada, your personal information is processed and stored by us and our service providers in the European Union. While outside Canada, it may be subject to access by foreign courts, law-enforcement, or regulatory authorities under the laws of those jurisdictions. We remain accountable for your information and require our service providers to provide a comparable level of protection by contract. Our privacy officer can be reached at privacy@forkin.io.25. INTERNATIONAL AND REGIONAL PRIVACY RIGHTS
We support users in additional markets. Where the following laws apply to you, we honor the rights they grant, and you can exercise them by contacting privacy@forkin.io. Brazil (LGPD). You may request: confirmation that we process your data; access; correction; anonymization, blocking, or deletion of unnecessary or excessive data; portability; information about entities with whom we share data; and you may withdraw consent. Our processing relies on legal bases under the LGPD. Forkin publishes Eutopix Labs P.S.A. Privacy Office as its public LGPD Encarregado (data protection officer) channel at privacy@forkin.io. Forkin keeps a separately recorded internal owner and backup for data-subject and ANPD communications. Mexico (Federal Law / ARCO). This Privacy Policy serves as our full privacy notice (aviso de privacidad). You may exercise your ARCO rights — Access, Rectification, Cancellation, and Opposition — and limit the use or disclosure of your data. Japan (APPI). You may request disclosure, correction, addition, deletion, or suspension of use of your personal data. We disclose the purposes of use and any third-party provision, and apply safeguards to cross-border transfers. South Korea (PIPA). You may access, correct, delete, and request suspension of processing of your personal information, and withdraw consent. We disclose processing purposes, retention, and any third-party provision, and apply safeguards to cross-border transfers. Singapore (PDPA). You may request access to and correction of your personal data and withdraw consent. We collect, use, and disclose personal data only for purposes a reasonable person would consider appropriate and as notified. Hong Kong (PDPO). You may request access to and correction of your personal data. We use it only for the purposes collected or a directly related purpose, and obtain consent for new purposes. Taiwan (Personal Data Protection Act). You may inquire about, review, request copies of, supplement or correct, and request deletion or cessation of processing of your personal data, and withdraw consent. Israel (Protection of Privacy Law). You may request access to and correction of personal information we hold about you. Chile, Colombia, Argentina, and Peru. Where local data-protection law applies, you may access, rectify, update, delete, and object to processing of your personal data, withdraw consent, and submit privacy requests to privacy@forkin.io. South Africa (POPIA). You may access and correct your personal information, object to processing, and lodge a complaint with the Information Regulator. Forkin's POPIA request channel is privacy@forkin.io; if POPIA registration is required for Forkin's South-African processing setup, Forkin will designate and register the appropriate Information Officer or local agent before processing South African users in that scope. Australia (Privacy Act - automated decisions). Forkin computes automated scores and classifications from the information you and public sources (such as Open Food Facts) provide - including the Forkin Score (a 0-100 nutritional score), the environmental score, the NOVA processing group, and dietary/allergen flags. These are produced by automated means and are informational only; Forkin makes no automated decision producing legal or similarly significant effects about you (such as eligibility, pricing, employment, or credit). For Australian users, in line with the Privacy Act automated-decision-making transparency requirement: the substantially automated decisions are the product scores and classifications above; the personal information used is the product and nutrition data you submit and, where set, your dietary preferences and goals; the methodology is published at https://forkin.io/methodology. You can contact privacy@forkin.io with any question about how a score is computed. Singapore (PDPA - Data Protection Officer). For Singapore users, our Data Protection Officer under PDPA section 11 is the Forkin Privacy Office, Eutopix Labs P.S.A., reachable at privacy@forkin.io. For all of the above, where transfers outside your country occur, we apply appropriate safeguards and remain accountable for the protection of your data. See https://forkin.io/privacy/sub-processors.26. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
27. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at privacy@forkin.io or contact us by post at:EUTOPIX LABS PROSTA SPÓŁKA AKCYJNA
86 Hoża, 410
Warszawa, Województwo mazowieckie 00-682
Poland
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.