Digital Services Act · Regulation (EU) 2022/2065
Report illegal content & DSA contact point
This page is Forkin's published single point of contact under Articles 11 and 12 of the Digital Services Act and describes how anyone can notify us of content they consider illegal under EU or Member-State law, in line with Article 16.
Notify us of illegal content (Art. 16)
If you believe a user-generated item on Forkin — a recipe, comment, cook log, review, profile, photo, product submission, or any other piece of content — is illegal under the law of an EU Member State or of the Union, you can submit a notice. You do not need an account.
Your notice should include all of the following:
- A sufficiently substantiated explanation of why you consider the content illegal;
- A clear indication of where the content is located (URL or permalink, or — for in-app items — the screen and identifier shown);
- Your name and email address, unless the notice concerns content that may relate to offences referred to in Articles 3–7 of Directive 2011/93/EU (in which case you may notify anonymously);
- A statement of good faith that the information in the notice is accurate and complete.
We confirm receipt of your notice without undue delay, decide on it diligently and non-arbitrarily, and inform you of the decision and of available redress (Art. 16(5)). When we act on the content, the affected user receives a Statement of Reasons under Art. 17.
How to send a notice
The fastest channel is in-app: open the menu on any item and choose “Report”. The form there is wired to our Art. 16 intake and is end-to-end logged.
You can also write directly to our DSA contact mailbox: legal@forkin.io. Notices are accepted in English or Polish. Replies are sent in the language of the notice where reasonably possible.
Single point of contact (Art. 11 & Art. 12)
Member-State authorities, the European Commission, the European Board for Digital Services, and recipients of the service can reach Forkin's point of contact at the same address:
Eutopix Labs P.S.A.
DSA contact point — Forkin
Warszawa, Poland
Email: legal@forkin.io
Communications can be sent in English or Polish; we will not require the use of automated tools.
Right of reply & appeals
If you are the author of content we have hidden or removed, the Statement of Reasons you receive in-app includes a link to file an internal appeal. Out-of-court dispute settlement under Art. 21 is available through certified bodies; complaints may also be lodged with the relevant Digital Services Coordinator.
Brands or rightsholders who want to provide a right-of-reply in response to an opinion-based review can use the in-app brand reply channel or write to legal@forkin.io.
Are you a brand? Correct product data
Forkin's product database is built on open data (Open Food Facts, OpenBeautyFacts) enriched by machine learning. If you are a brand or manufacturer and you believe factual product data — nutrition values, ingredients, allergens, or product name — is inaccurate in our app, you can request a correction through the dedicated channel below.
Please include the product barcode (EAN), the field that is incorrect, the correct value, and a supporting source (e.g. your official product specification, packaging photo, or regulatory filing). We review and correct within 14 business days and will confirm by email.
Brand & product data corrections
Email: brands@forkin.io
Subject: Product data correction request · EAN [your barcode]
Scoring methodology is published at forkin.io/methodology. If your concern is about the scoring algorithm rather than the underlying data, please review that page first — the methodology is transparent and based on peer-reviewed nutritional science and EU regulatory classifications.