Report illegal content & DSA contact point

How to send a notice

The fastest channel is in-app: open the menu on any item and choose “Report”. The form there is wired to our Art. 16 intake and is end-to-end logged.

You can also write directly to our DSA contact mailbox: legal@forkin.io. Notices are accepted in English or Polish. Replies are sent in the language of the notice where reasonably possible.

Single point of contact (Art. 11 & Art. 12)

Member-State authorities, the European Commission, the European Board for Digital Services, and recipients of the service can reach Forkin's point of contact at the same address:

Eutopix Labs P.S.A.
DSA contact point — Forkin
Warszawa, Poland
Email: legal@forkin.io

Communications can be sent in English or Polish; we will not require the use of automated tools.

Right of reply & appeals

If you are the author of content we have hidden or removed, the Statement of Reasons you receive in-app includes a link to file an appeal, which we review and which can restore your content. As a small enterprise, Forkin is exempt under Article 19(1) DSA from the formal internal complaint-handling system (Art. 20) and out-of-court dispute settlement (Art. 21); we offer the voluntary appeal above as good practice. You may at any time lodge a complaint with the Polish Digital Services Coordinator, the Office of Electronic Communications (Urząd Komunikacji Elektronicznej — UKE, uke.gov.pl).

Brands or rightsholders who want to provide a right-of-reply in response to an opinion-based review can use the in-app brand reply channel or write to legal@forkin.io.

Copyright complaints (DMCA)

For copyright matters under United States law, Eutopix Labs P.S.A. (operator of Forkin) has registered a Designated Agent with the U.S. Copyright Office to receive notifications of claimed copyright infringement under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

DMCA Designated Agent
Eutopix Labs Prosta Spółka Akcyjna
ul. Hoża 86/410, 00-682 Warszawa, Poland
Email: legal@eutopixlabs.io
U.S. Copyright Office registration: DMCA-1074715

Your notice must include the elements required by 17 U.S.C. § 512(c)(3): identification of the copyrighted work and of the allegedly infringing material (with a URL or in-app location), your contact details, a statement of good-faith belief that the use is not authorised, and a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorised to act on the owner's behalf. Knowing material misrepresentations may incur liability under 17 U.S.C. § 512(f). Where we remove content in response, the affected user may submit a counter-notification.

Are you a brand? Correct product data

Forkin's product database is built on open data (Open Food Facts, OpenBeautyFacts) enriched by machine learning. If you are a brand or manufacturer and you believe factual product data — the score, ingredients, allergens, dietary flags, nutrition values, name, or photo — is inaccurate in our app, use the dedicated correction channel:

Correct product data
forkin.io/product-correction — a short form (or email brands@forkin.io). You get an instant confirmation; we acknowledge within 3 business days and aim to complete an ordinary review within 14 business days. Where a request plausibly concerns materially inaccurate, unlawful, defamatory, or safety/allergen data, we may temporarily label, restrict, or hide the contested content while we review.

Scoring methodology is published at forkin.io/methodology. If your concern is about the scoring algorithm rather than the underlying data, please review that page first — the methodology is transparent and based on peer-reviewed nutritional science and EU regulatory classifications.